How do I protect my identity?

Only share sensitive information (like your Social Security number) when absolutely necessary. Store important documents securely and avoid carrying unnecessary personal information. Be cautious of unexpected phone calls. If someone claims to be from a company, hang up and contact the company directly using verified contact information. Never provide personal or financial information on a call, email, or message you did not initiate. Monitor your credit report regularly for unfamiliar activity. You can request a free report annually from www.annualcreditreport.com. Consider enrolling in a credit monitoring service for ongoing alerts. Retrieve your mail promptly and consider paperless statements whenever possible.

How do I protect my Plannery account?

Use a strong, unique password for your Plannery account. Do not reuse passwords from other sites. Never share your login credentials with anyone. Plannery will never ask for your password via phone, email, or text. Always access your account directly through the official Plannery website. Do not use links sent to you unexpectedly. Log out after each session, especially on shared or public devices. Retrieve your mail promptly and consider paperless statements whenever possible.

How do I stay safe online?

Do not use your Social Security number as a username or password. Use secure websites when entering personal or financial information. Look for https://. Avoid logging into financial accounts on public or shared computers. Be cautious when using public Wi-Fi networks, especially when accessing sensitive information. Retrieve your mail promptly and consider paperless statements whenever possible.

What email and communication safety practices should I follow?

Watch for messages that create urgency (Act now, Your account is at risk), requests for login credentials or personal information, and links that do not clearly lead to Plannery's official website. Do not click links or download attachments from unknown or suspicious emails. If you receive a suspicious message claiming to be from Plannery, do not respond. Contact us directly through official channels. Never provide sensitive information via email or text message.

What common scams should I be aware of?

Be aware of account takeover attempts - use strong, unique passwords and do not reuse credentials across sites. Watch for phishing scams - only log in through the official website and ignore unexpected login or verification requests. Beware of payment redirection scams - only update payment information inside your secure account and never trust payment instructions sent via email or text.

What should I do if I suspect fraud?

Change your password immediately. Never trust payment instructions sent via email or text. Review your account for unauthorized activity. Contact Plannery support right away.

Plannery - Automate Your Finances and Build Wealth

Fraud Prevention Tips

🛡️ Safety & Security

Protect yourself from fraud and identity theft
‍Keeping your personal and financial information secure is critical.Follow these guidelines to help protect yourself.

‍🔐 Protect your identity
‍Your identity is the foundation of your financial security. Take steps to ensure your personal information does not fall into the wrong hands.

Identity protection tips

Only share sensitive information (like your Social Security number) when absolutely necessary
Store important documents securely and avoid carrying unnecessary personal information
Shred documents that contain personal or financial information before discarding them
Be cautious of unexpected phone calls. If someone claims to be from a company, hang up and contact the company directly using verified contact information
Never provide personal or financial information on a call, email, or message you did not initiate
Monitor your credit report regularly for unfamiliar activity. You can request a free report annually from:
www.annualcreditreport.com
Consider enrolling in a credit monitoring service for ongoing alerts
Retrieve your mail promptly and consider paperless statements whenever possible

🔑 Protect your Plannery account
Plannery accounts are accessed through a secure web application. Protecting your login credentials is the most important step you can take.Account security tips
‍
Account security tips

Use a strong, unique password for your Plannery account. Do not reuse passwords from other sites
Never share your login credentials with anyone
Plannery will never ask for your password via phone, email, or text
Always access your account directly through the official Plannery website. Do not use links sent to you unexpectedly
Log out after each session, especially on shared or public devices
Retrieve your mail promptly and consider paperless statements whenever possible

🌐 Stay safe online
Many fraud attempts happen online. Staying alert can prevent most issues.

Online security tips

Do not use your Social Security number as a username or password
Use secure websites when entering personal or financial information. Look for "https://"
Avoid logging into financial accounts on public or shared computers
Be cautious when using public Wi-Fi networks, especially when accessing sensitive information
Keep your browser and device software up to date

📧 Email & communication safety
Fraudsters often impersonate companies to trick you into sharing information.

What to watch for

Messages that create urgency ("Act now", "Your account is at risk")
Requests for login credentials or personal information
Links that do not clearly lead to Plannery’s official website

Best practices

Do not click links or download attachments from unknown or suspicious emails
If you receive a suspicious message claiming to be from Plannery, do not respond. Contact us directly through official channels
Never provide sensitive information via email or text message

⚠️ Common scams to be aware of

Account takeover attempts
Someone tries to access your account using stolen credentials
Prevention:

Use strong, unique passwords
Do not reuse credentials across sites

Phishing scams
Fake emails or messages pretending to be Plannery
Prevention:

Only log in through the official website
Ignore unexpected login or verification requests

Payment redirection scams
A scammer tries to get you to change payment details
Prevention:

Only update payment information inside your secure account
Never trust payment instructions sent via email or text

🚨 What to do if you suspect fraud
‍Act quickly

Change your password immediately
Review your account for unauthorized activity
Contact Plannery support right away
Consider placing a fraud alert on your credit file

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Plannery Lending Disclosure^Ⓛ
‍Not all applicants will qualify. Loans are subject to approval and verification of credit and employment information. Rates and terms are subject to change without notice. Loan amounts range from $1,050 to $21,000, with repayment terms from 12 to 60 months. Annual Percentage Rates (APRs) range from 13.13% to 30.61%, as of June 15, 2026, based on creditworthiness and other factors. State minimum lending laws may apply. Loan minimums vary by state. Applications are for loans offered, made by, decisioned and owned by FinWise Bank, a Utah chartered bank.

Equifax Optimal Path Disclosure^Ⓒ^‍The credit score shown is your Equifax VantageScore® 3.0, provided solely by Equifax. It is not a score from any other credit bureau and may differ from scores used by lenders. Any projected score changes or recommendations are based on Equifax modeling. Actual results may vary, as your credit score is influenced by many factors that can change over time. This feature is intended to serve as a guidance tool only, not a guarantee or final determination of your credit standing.

Time and Money Saved for individual customer^Ⓢ
‍Estimated savings are based on a comparison of customers existing obligations and assumes acceptance of their Plannery loan offer, along with consistent, on-time payments. Savings are not guaranteed and may vary based on individual repayment behavior.

Customer Testimonials^Ⓣ
‍Testimonials are provided by real customers. No compensation or incentives were given in exchange for their feedback.

Average time and money saved with Plannery^Ⓐ
‍Averages based on Plannery loan offers for all loans funded since May 2024-June 15, 2026, calculated against each borrower's existing debts paid at minimum payments. Faster payoff and lower monthly payment are alternative outcomes; the average payment reduction of $141.77 amonth applies to the 57% who lowered their payment. Individual results vary.

Below Marketing Rates^Ⓜ
^‍Healthcare workers who qualify with Plannery get an APR about 22% lower than the market average, roughly 5.4 percentage points
Average based on Plannery quoted APRs for applicants since Q3 2025-June 2026 who received an offer, compared with LendingTree average all-offer APRs by credit tier (Q4 2025 marketplace data). APR includes interest and fees. Savings depend on credit profile and terms. Not all applicants qualify

Plannery as an employee benefit^Ⓔ
^‍Plannery is an optional program, not a recommendation from your employer. Your employer gets no financial benefit from employees applying for or being approved for Plannery.

Time to see offer^Ⓠ
^‍Based on Plannery web applications completed in a single session from April 2025 to June 2026 who reached an offer. The median time from selecting goals to viewing a loan offer was approximately 3.2 minutes, with about 78% viewing their offer within 5 minutes.